### Additional Product Information
Additional Product Information
Each customized diamond painting canvas is created especially for you using your selected photograph, name, colors, wording, or design preferences. These handcrafted pieces are ideal for celebrating loved ones, pets, weddings, anniversaries, memorials, organizations, and other meaningful occasions.
How to Order
After placing your order, please provide:
A clear, high-resolution photograph
The name, wording, or date you would like included
Your preferred colors or background
Any special design instructions
The date the finished piece is needed, if applicable
Clear, well-lit photographs generally produce the best results. Images that are blurry, dark, heavily cropped, or low-resolution may affect the final design. If the submitted image is not suitable, you may be asked to provide another photograph.
Design Approval
A design preview or order summary may be provided before production begins. Customers are responsible for carefully reviewing all names, dates, spelling, colors, photographs, and design details.
Once the design has been approved and production has begun, changes may not be possible and may require an additional fee.
Handmade Characteristics
Every diamond painting canvas is completed by hand. Slight variations in color placement, texture, positioning, and appearance are natural and make each piece unique. Colors may also appear slightly different depending on lighting, photography, and computer or phone screen settings.
Processing Time
Customized diamond painting canvases require additional production time because each piece is individually designed and handcrafted. Processing time will depend on the size and complexity of the design.
Your estimated completion date will be discussed or confirmed before production begins. Shipping time is separate from production time.
Rush orders may be available for an additional fee, depending on the design and current production schedule.
Custom Order Policy
Because this item is personalized and created specifically for you, all custom diamond painting canvas orders are final sale. They cannot be returned, exchanged, or refunded because of a change of mind.
If the finished item contains an error made by Jessica’s Jeweled Art, arrives damaged, or is materially different from the approved design, please contact us within three calendar days of delivery and provide clear photographs of the item and packaging.
Errors contained in information, spelling, photographs, colors, or design details provided or approved by the customer are not eligible for a refund or free replacement.
Care Instructions
To help protect your diamond painting canvas:
Keep it away from excessive moisture and direct sunlight.
Avoid placing heavy objects against the surface.
Handle the canvas carefully to prevent the stones from becoming loose.
Dust gently with a soft, dry cloth.
Display the canvas in a frame or protected location for long-term enjoyment.
Frames, easels, hanging hardware, and decorative accessories are not included unless specifically stated in the product listing.
Each custom canvas is created with care by Jessica’s Jeweled Art to turn your special photograph or idea into a sparkling, meaningful piece of art.
